Frequently Asked Questions
Set up & Maintenance
Great question! We make it very easy for all our customers. ALL our hot tubs and spa come with FREE installation, including delivery, and setup(excluding electrical work).
We do our very best to try to take away any stress from buying a new spa. We got you covered.
The frequency at which you should drain and refill your spa depends on several factors, including how frequently the spa is used, the number of users, and the water chemistry. As a general guideline, it’s recommended to drain and refill your spa every three to four months.
The process of draining and refilling your spa typically involves the following steps:
Turn off the power: Before you begin, make sure to turn off the power to the spa to avoid any electrical hazards.
Drain the spa: Use a submersible pump or gravity to drain the water out of the spa. You can also use a hose to siphon the water out.
Clean the spa: Once the spa is drained, use a mild cleanser and a soft brush to clean the interior of the spa, including the shell, jets, and filter.
Refill the spa: Fill the spa with fresh water, making sure to follow the manufacturer’s instructions for the correct water level.
Test the water: Once the spa is filled, test the water using a water testing kit to ensure that the pH, alkalinity, and sanitizer levels are balanced.
Add chemicals: Based on the water test results, add the necessary chemicals to balance the water chemistry.
Turn on the power: Once the chemicals have been added and the water chemistry is balanced, turn on the power to the spa and let it circulate for several hours before using it.
Additionally, be sure to follow all safety guidelines and manufacturer’s instructions to avoid any damage to your spa.
If you have any questions about this process or need some assistance – let us know, we do our best to make sure your spa experience is the best possible for years and years to come!
Newer hot tubs have come along way to be energy-efficient. Of course, regular use of your hot tub will increase your utility bill slightly – that amount of increase varies depending on monthly usage.
The best place to set up a hot tub is on a flat, level surface that can support the weight of the tub, near a power source and with easy access to water for filling and draining. It’s also important to consider privacy, views, and climate when choosing the location.
We can assist you in this area, and make sure that your hot tub is setup in the best location. Also, with our free treasure valley delivery, we will make sure its setup right.
After setting up your hot tub, testing and balancing the water chemistry is essential for clean, safe, and comfortable soaking. Follow these steps:
1.Test the Water – Use test strips or a liquid test kit to check:
•pH levels (ideal range: 7.2–7.8)
• Alkalinity (ideal range: 80–120 ppm)
• Sanitizer levels (chlorine: 1–3 ppm, bromine: 3–5 ppm)
• Calcium hardness (ideal range: 150–250 ppm)
2. Adjust pH & Alkalinity – If needed:
• Low pH? Add a pH increaser (sodium carbonate).
• High pH? Add a pH decreaser (sodium bisulfate).
• Low alkalinity? Add an alkalinity increaser (sodium bicarbonate).
3. Sanitize the Water – Add chlorine, bromine, or alternative sanitizers to kill bacteria.
4.Shock the Water – A spa shock (oxidizer) helps remove contaminants. Do this weekly or after heavy use.
5.Retest & Adjust – Wait a few hours, then retest to ensure balanced water chemistry before using the hot tub.
Yes, there are several special considerations you should keep in mind if you plan to use your spa during the winter months or in a cold climate:
- Cover: A high-quality, well-fitting spa cover is essential for keeping heat in and cold air out. All our spas come with a cover! Make sure it is securely on when not in use.
- Winterizing: If you’re not planning to use your spa during the winter months, it’s important to properly winterize it to prevent damage from freezing temperatures. This involves draining the water, removing any remaining water from the plumbing system, and adding antifreeze to the lines.
- Maintenance: In colder climates, snow and ice can accumulate on the spa cover and around the spa. Be sure to regularly clear away any snow or ice buildup to prevent damage to the cover or spa.
- Safety: It’s important to take extra precautions when using your spa in cold weather. Be sure to wear appropriate clothing and footwear, and be mindful of the potential for slippery surfaces around the spa.
By taking these special considerations into account, you can safely and comfortably use your spa year-round, even in the coldest of climates.
The frequency of cleaning or replacing spa filters depends on how often the spa is used, the size of the filter, and the type of filter. As a general rule, it’s recommended to clean or replace spa filters every 1-3 months to maintain optimal performance and water quality.
The cost of a hot tub can vary depending on the brand, size, features, and materials. Hot tubs and spas can range from $3,000 to $20,000+. Therefore, it’s best to contact us personally so we can assist you in understanding your needs and guide you appropriately to the perfect spa.
Our hot tubs come with comprehensive warranties and all-inclusive pricing, which covers everything from the cover and cover lifter to steps, a complete chemical kit, local Treasure Valley delivery, and backyard setup (excluding electrical work.) So we make sure you have everything you need from the start.
After your complete chemical kit runs out, the cost of these items can vary depending on the size of the hot tub and how frequently it is used. On average, owners can expect to spend between $20 and $50 per month on maintenance supplies.
Other ongoing costs to consider include electricity and water usage. A hot tub can add to your monthly energy bill, especially if it is used frequently. However, many hot tub owners find that the benefits of owning a hot tub, such as relaxation and improved health, are well worth the costs.
For best results, fill your hot tub with clean, filtered water from a hose. Here’s what to keep in mind:
or best results, fill your hot tub with clean, filtered water from a hose. Here’s what to keep in mind:
•Tap water is usually fine, but it may contain minerals, chlorine, or impurities that require balancing.
•Well water can have high iron, manganese, or calcium, leading to staining or buildup. Use a pre-filter if filling with well water.
•Do not use softened water because it lacks necessary minerals and can cause foam issues.
•Avoid using distilled or purified water, as it can disrupt the necessary balance of minerals.
Always test and adjust the water after filling to ensure it’s balanced and safe.
No, you should not use a standard surge protector for your hot tub.
•Hot tubs require a dedicated electrical circuit to handle their high voltage and power needs.
• A surge protector can interfere with power flow and may cause electrical issues or void your warranty.
•Instead, install a GFCI (Ground Fault Circuit Interrupter) breaker or a dedicated spa panel to protect against power surges and electrical hazards.
If you’re concerned about power fluctuations, consult an electrician for the best setup.
Health Benefits
There are several health benefits associated with using a hot tub, including:
Relaxation: The warm water and massaging jets of a hot tub can help promote relaxation and reduce stress.
Pain relief: The heat and massage of a hot tub can help ease sore muscles and joints, making it an effective therapy for conditions such as arthritis and fibromyalgia.
Improved circulation: The heat of the hot tub can help improve blood flow, which can provide relief for conditions such as high blood pressure and poor circulation.
Better sleep: Using a hot tub before bedtime can help promote better sleep by relaxing the body and mind.
Improved skin health: The warm water of a hot tub can help open pores and promote healthy skin.
However, it’s important to be aware of the potential risks and concerns associated with using a hot tub. These include:
Infection: Hot tubs can be a breeding ground for bacteria, so it’s important to properly maintain the water and regularly clean the tub to prevent the spread of infection.
Overheating: Spending too much time in a hot tub can lead to overheating, which can cause dizziness, nausea, and fainting.
Dehydration: The heat of the hot tub can cause sweating and increased fluid loss, so it’s important to drink plenty of water while using the tub to prevent dehydration.
Chemical exposure: The chemicals used to treat the water in a hot tub can be irritating to the skin and eyes, so it’s important to follow proper chemical safety guidelines.
Pregnancy: Pregnant women should avoid using hot tubs, as the heat can be harmful to the developing fetus.
To minimize these risks and enjoy the benefits of using a hot tub, it’s important to follow proper safety and maintenance guidelines.
Yes! Soaking in a hot tub promotes relaxation by helping to reduce cortisol (the stress hormone) while increasing endorphins, which improve mood. The warm water and massaging jets help relax tense muscles, relieve physical tension, and create a calming environment, making it a great way to unwind after a long day.
While a hot tub itself doesn’t directly detox the body, it can support the body’s natural detoxification processes. The heat promotes sweating, which helps flush out toxins through the skin. Additionally, increased circulation can help deliver oxygen and nutrients while assisting the body in eliminating waste more efficiently.
Yes! A hot tub can help relax sore muscles, reduce stiffness, and improve circulation after exercise. The heat increases blood flow, which helps deliver oxygen and nutrients to tired muscles, promoting faster recovery. It’s best to wait at least 30-60 minutes after an intense workout before getting into a hot tub to avoid excessive heat on already-inflamed muscles.
Hydrotherapy can help improve sleep by relaxing the body and mind before bedtime. The warm water raises body temperature, and when you step out, the gradual cooling of your body signals to your brain that it’s time to sleep. This process can help you fall asleep faster and enjoy deeper, more restful sleep.
Absolutely! Regular hot tub use can reduce stress, anxiety, and symptoms of depression. The combination of warm water, buoyancy, and massage promotes relaxation, encourages mindfulness, and helps improve overall well-being. Spending time in a hot tub can also create a space for self-care and social connection, which are important for mental health.
For most people, using a hot tub 3-4 times a week for about 15-30 minutes per session is ideal for experiencing health benefits like stress relief, improved circulation, and muscle relaxation. However, frequency depends on individual health conditions and tolerance—some people benefit from daily use, while others may prefer every other day.
Yes! The warmth of a hot tub causes blood vessels to dilate, which increases blood flow and circulation. Improved circulation can help reduce muscle soreness, support heart health, and enhance overall wellness by delivering oxygen and nutrients more efficiently throughout the body.